(This version is for citizens of the Republic of China, residents of Taiwan, or members who pay in New Taiwan Dollars. Users in other regions should refer to the terms and conditions of their respective regional websites or the English version of the terms and conditions.)
The following terms form a legally binding contract between you (the user). By using this service, you acknowledge that you have read, understood, and agreed to all of the following terms, which apply to your access to and use of any services through the website and mobile application. If you do not agree to these Terms of Service, please immediately cease accessing or using the service.
If you are a minor under the age of 20 or, according to the laws of the Republic of China, require the prior consent of a third party to exercise your rights or assume your obligations, you must obtain the consent of your parents, guardians, or such third party before you can register as a member and use the service. When you complete your registration or begin using the service, it is deemed that your parents, guardians, or such third party have fully reviewed, understood, and agreed to these terms, and consent to your registration as a member and use of the service.
Unless otherwise specified in the text, the definitions and interpretations of certain terms in this clause are as follows:
Code of Conduct: refers to the code of conduct stipulated on this platform, which also constitutes part of these Terms of Service;
Content provider: refers to any user who provides content in a specified form for learning, training, or teaching purposes under a separate agreement with the head office;
Both parties: refers to the user;
Content: refers to all content and materials provided by a content provider in any specified format, including but not limited to images, sound, text, and pictures;
: Refers to the products operated under the name "".
Services: refers to teaching platform services provided through mobile applications or websites;
Payment system: refers to the third-party payment system through which platform users pay for services on the platform;
Platform user: refers to any user who has signed up for the service and subscribed to the service plan in their personal capacity and is eligible to use the guidance plan service;
Lecturer: refers to any user who registers as a lecturer under the service and shares their views on this platform or social platforms under the service;
Users: refers to platform users, lecturers, and content providers;
Platform: refers to the website www..com and any other operating website or mobile device application.
2. Unless otherwise specified in the text, words with a singular meaning also include words with a plural meaning, and vice versa; terms referring to any gender also include all genders; and terms representing "person" also include entities, legal entities, unincorporated entities, and partners.
3. Paragraph headings do not affect the structure of these terms and conditions or the interpretation of any of them.
4. The Code of Conduct and Copyright Policy are part of these Terms. Unless otherwise stated, any reference to content on the platform shall be subject to these Terms.
Serve
5. The service provides an online training platform where instructors can offer their advice and career guidance as appropriate. Furthermore, platform users can access the provided content after subscribing to a relevant membership plan.
6. Platform users hereby acknowledge and agree that the platform is provided solely for lecturers and platform users, and is not an agent of any lecturer, platform user, or any other user.
7. Users who wish to use the platform services must register with the service and become platform users through the platform registration process.
8. During the registration process, users must provide personal information and data; otherwise, no registration will be processed.
9. The platform reserves the right to unilaterally determine whether to request additional documents and information from users for identity verification. If a user fails to provide the requested documents within the specified time, registration may be refused or any services may be suspended. Upon successful verification, the user will be notified via email to activate their account.
Membership subscription
10. Platform users are required to pay the corresponding usage fee in advance in order to use the services and/or content.
11. Users are required to provide a phone number, email address, and other information to register. Please see our Privacy Policy statement for more details.
12. Each user may only register one user account. This user account is a personal account and may not be shared, transferred, or assigned to any third party. Users should keep their account login details safe.
13. Services, platform and user account settings may be changed, suspended or discontinued at any time without notice.
14. The company reserves the right to suspend or terminate a user's account at any time without the user's consent or prior notice in the following circumstances:
a. If the personal information or educational background provided by the user during registration is incorrect, false, outdated, or incomplete, the user's account may be suspended or terminated at any time without prior warning or user consent.
b. To believe that a user’s actions or conduct on the platform, or otherwise, have impaired any other user’s use of the service, or damaged the reputation, operations, or service.
c. Users who violate or fail to comply with these Terms (including violations or failures to comply with the Code of Conduct or Copyright Policy).
d. Users do not pay subscription service fees or other charges.
No refund will be issued to users whose accounts are suspended or terminated for the reasons stated above.
Paid
15. Only payment methods specified by the platform are accepted. Platform users may change or update their payment methods. By choosing online payment, the platform user hereby expressly authorizes that subscription service fees may be collected from their designated account or credit card. If a user uses their parent's or guardian's credit card or any other payment method, the user must inform and obtain their parent's permission. There is no obligation to notify the credit card holder or bank account holder in advance.
Both parties agree that the service license fee will be paid in the following manner:
a. One-time payment: Users who pay a one-time fee can use the platform's services or content for the duration of the purchased plan or service.
b. Subscription Payment: Platform users can choose to subscribe to the platform's services or content on a monthly, quarterly, or annual basis. The subscription will automatically renew upon expiration according to the user's chosen subscription plan.
16. Platform users hereby agree that the pricing information for any services currently included on this platform reflects only the current price. The platform reserves the right to change or modify prices from time to time without prior notice or the consent of platform users.
17. By paying fees through this platform, users are deemed to have accepted certain terms of service of the relevant payment system. Any refund terms and procedures (if applicable) from the relevant payment system are also considered acceptance by the user.
18. The payment system may charge platform users management fees or other processing fees. The platform user shall bear all such fees alone.
19. The platform will not be liable for any loss, damage, expense or expenditure caused by the following users: (i) any operation, request, failure to fulfill, omission or neglect on the payment system, or (ii) closure, suspension or shutdown of the payment system.
Subscription fee
20. The user acknowledges and agrees that the membership plan will be automatically renewed under the same terms upon expiration of the subscription period.
21. The user acknowledges and agrees that the service provider has the right to send bills and charge the user's designated bank account or credit card without prior notice of renewal. If the user uses their parent's or guardian's credit card or any other payment method, the user must inform and obtain their parent's permission. There is no obligation to notify the credit card holder or bank account holder in advance.
22. If the balance in the user's designated bank account or credit card is insufficient to pay for automatic renewal, the service provider has the right to suspend the user's access to the service without prior notice.
23. If a user does not wish to renew their membership plan, they should cancel their subscription service through the website or mobile application seven days before the subscription expires.
24. The payment system will charge handling fees and other processing fees when users make payments or request refunds. All such fees shall be borne by the user and the system will not be liable for them.
Service termination and refund
25. For users who purchase periodic, prepaid, or time-based services on a one-time basis, the service will terminate when the usage period expires or the purchased number of uses or time is used up.
26. Except as provided in the preceding paragraph, paid subscribers may cancel their subscription service through the website or mobile application.
27. Before a user terminates their subscription to the paid service, any instructions authorized by the payment system to deduct subscription fees before the cancellation takes effect remain valid. Fees deducted based on these instructions will not be refunded, and the paid subscriber can use the service until the end of the subscription period.
28. When a user applies for a refund, the user reserves the right to make the final decision on whether to agree to the refund, and if so, the actual refund percentage and method.
Copyright Policy
29. Users hereby acknowledge and agree to be bound by this copyright policy.
30. Users must carefully review the following policies:
Copyright-protected works may not be reproduced, copied, or distributed.
a. No user may reproduce any copyrighted work in any form without the written consent of the author of the copyrighted work.
b. No user may reproduce any copyrighted work in any form. Reproduction includes, but is not limited to, reproduction by printing, copying, recording, video recording, photography, taking notes, scanning, storing data on a hard drive or other electronic form (such as a memory card), transmitting via fax, or other methods, whether direct, indirect, permanent or temporary.
c. No user may distribute or permit the distribution of reproductions of copyrighted works, including through electronic means (such as email). Reproducing unauthorized copyrighted works of others via the internet (such as publishing unauthorized reproductions online) constitutes copyright infringement.
31. The Use and Creation of Teaching Materials
a. The wording in the textbook
i. Lecturers and content providers are strictly prohibited from directly copying or merely modifying other authors' teaching materials.
ii. When creating teaching materials, instructors and content providers must use their own words to express the ideas in the materials, especially when referencing the ideas, concepts, or logic of any published teaching materials (including but not limited to textbooks, articles, and websites).
b. Illustrations and charts in the textbook:
i. Lecturers and content providers are strictly prohibited from copying illustrations and charts created by other authors.
ii. When creating teaching materials, instructors and content providers must use their own skills, judgment and tools to create their own new illustrations and diagrams (including circles, cylinders, other shapes, etc.).
32. Our company's handling of infringement.
a. If a user infringes copyright, violates this policy, or the Copyright Law and any related copyright regulations, the company may take any of the following actions:
i. Immediately delete or stop publishing all infringing materials produced by users;
ii. Terminate any employment or agreement between the user and the company;
iii. Stop paying instructors or content providers;
iv. To seek compensation for damages caused to the company by the user's infringement.
33. Reference to copyrighted works by third parties
a. Instructors and content providers are reminded of the importance of proper citation when including third-party materials in their teaching materials. Users must acknowledge the copyright of the appropriate sources. All citations must include page numbers or paragraph numbers, except for rewritten materials. Citations in users' papers must acknowledge the copyright of the appropriate sources.
Code of Conduct
34. Users hereby acknowledge and agree to be bound by this Code of Conduct.
35. Unless the context otherwise requires, the definitions and interpretations of terms used in this Code of Conduct shall be governed by the Terms of Service.
a. Users may not post or provide the following content to the platform:
i. Encouraging criminal or immoral activities
ii. Pornography, obscenity, violence, nudity, or violations of human dignity;
iii. Contains any profane language, hate speech, disrespectful language or content that may harass or humiliate others, bully, or make any other individual or group uncomfortable;
iv. Abusive, abusive, or threatening remarks;
v. To infringe upon or violate the rights of others (including intellectual property rights and privacy rights);
vi. Involved in transmitting spam or junk messages;
vii. Interfering with service policies.
36. Users shall not use the website to perform the following activities:
a. To engage in any fraudulent activity;
b. Participating in any illegal or unethical activities;
c. Participating in any activities prohibited by the employer;
d. Infringement on any user's right to use;
e. Engaging in unwelcome, inappropriate, or disrespectful interactions with any other user;
f. To damage the reputation of or the services provided;
g. Interference with service policies.
Users must not:
a. Sharing the account with any third party (including but not limited to other users).
b. Reselling, assigning, or transferring user accounts to any third party (including but not limited to other users).
c. Used for purposes other than commercial use or education.
d. Unusual user behavior that differs from normal use by a single individual.
e. Making inappropriate phone calls or sending inappropriate messages to the lecturer
38. Users hereby expressly agree and acknowledge that the content they post (including but not limited to questions and comments) must be for their own educational and training purposes. Users have the right to delete any content deemed inappropriate without prior notice.
39. Without violating any rights under its Terms of Service, it has the right to report and provide reasonable assistance to any law enforcement or judicial authorities in Taiwan or other jurisdictions regarding any suspected illegal activities that it discovers in relation to a user's behavior on this website, while using the service, or in interactions with other users.
ownership
40. The platform and services are exclusively owned and operated by sofsoda. No material or content on the platform may be reproduced, uploaded, copied, transmitted, distributed, displayed, or otherwise used without the prior written permission of sofsoda.
Content and materials
41. The intellectual property rights to all content and materials of the services belong solely to the user, including but not limited to questions, answers, and solutions. Without prior written consent, the user may not disclose, leak, disseminate, publish, distribute, obtain, or provide any questions, answers, or solutions on the platform to any third party outside the platform.
Representations, warranties and covenants
42. The user hereby guarantees and undertakes that:
a. Users may not use the platform or services for any illegal or unethical purpose;
b. Users are not prohibited from signing these Terms of Service;
c. Users' use of this platform or services is not illegal and is not prohibited by law;
d. Users will not post any inappropriate, offensive, defamatory, indecent, obscene, violent, explicit, or legally prohibited or irrelevant content.
43. The user hereby guarantees and promises not to use the platform or services in the following ways:
a. Engaging in any illegal or unethical activities;
b. Infringement of any third party's intellectual property rights;
c. Interfering with or disrupting (or attempting to interfere with or disrupt) any server or network connected to the platform.
Limitation of liability and disclaimer
44. Its parent company, affiliates and associates shall not be liable for any loss or damage (including loss of profits or indirect, causal, incidental, special, exemplary or punitive loss or damage) of: (a) users’ access to or use of the service platform; (b) any decision or action made by users based on any content or information; or (c) any errors or defects in the platform; or (d) any answers or solutions obtained from instructors or through the use of the platform.
45. No warranty, representation or guarantee is made regarding the following:
a. The answers to user-posted questions, or the answers and/or solutions provided by the instructors, will be true, correct, up-to-date, complete, and accurate;
b. Users are responsible for any information or content they obtain from using the service, as well as information or content from its advertisers, other users, or other sources. Users should independently verify whether the information they obtain is accurate, complete, reliable, up-to-date, and appropriate for its intended use.
c. The accuracy of the user's identity or the information provided by other users during registration or use of the service. For the avoidance of doubt, no background checks or criminal records will be conducted on users. Therefore, users assume all risks and responsibilities for all interactions with other users of the service. The service provider shall not be liable for any direct, indirect, general, special, compensatory, causal, or incidental loss or damage caused by the actions of other users during the use of the service, including, but not limited to, death, bodily injury, emotional distress, or any damage resulting from the user's interactions with any other user during the use of the service.
d. The platform or service will be uninterrupted, error-free, flawless, or virus-free;
e. No electronic files provided through the platform contain any harmful code or viruses;
f. The platform is compatible with the user's mobile device or computer.
46. All information appearing in the mobile applications and websites is for educational or academic purposes only and does not constitute professional, medical, financial, or any other advice. The mobile applications and websites may provide information including opinions or advice from others that are not necessarily their own.
compensation
47. To provide indemnification, defense and protection against any and all claims, losses, costs or liabilities brought against or against its directors, officers, employees, agents, authorized persons, lawyers, independent contractors, suppliers, subsidiaries and affiliates, including the fees, expenses and costs of attorneys, investigators and experts (or similar) in connection with (i) the user’s use of the Service, (ii) in connection with the mobile application or website or the Service, (iii) any dispute between the user and other users, or (iv) the user’s breach of these Terms of Service, or (v) the user’s breach of any third party’s rights.
termination
48. If a user violates or fails to comply with any provision of these Terms of Service, these Terms may be terminated immediately without prior notice and without refunding any amount to the user.
Third-party links
49. Users acknowledge that mobile applications and websites may contain links and metrics to other websites, resources, and advertisers on these mobile applications and websites. Such links, and links to mobile applications and websites maintained by third parties, do not constitute an endorsement of any third-party website or content. No responsibility is taken into account for the availability of these third-party resources or their content. No review is conducted of any or all mobile applications or links leading to mobile applications and websites, and no responsibility is taken into account for any third-party web pages or the content of any other mobile applications or websites linked to these mobile applications and websites. Users assume all risks associated with connecting to other third-party websites. By clicking any such link, users acknowledge that the mobile application and this website have no control over such other mobile applications or websites in any way, make no representations regarding the content contained in such other mobile applications or websites, and hereby withdraw any claims by such other websites. For any questions regarding external links in any mobile application, users should consult their website administrator.
Service quality
50. Services with reasonably expected security should be provided, and the system equipment should be guaranteed to be free from errors, screen pauses, delays, interruptions, or inability to connect.
51. Any party who breaches the preceding agreement for reasons attributable to itself shall, in addition to immediately rectifying or repairing the breach, compensate the consumer for the losses as stipulated in the following clauses:
a. Subscription service users: Compensation or extension of the user's service period should be provided based on the extent of the user's losses.
b. For single-use users: The user shall be compensated or refunded for the lost usage time, number of uses, or amount, depending on the extent of the user's loss.
52. The provider is responsible for maintaining the accuracy and correcting any errors in the provided teaching content or materials. Upon notification or notification of errors by users, the provider shall, in addition to posting a notice of the error on the website, complete the correction or removal within three business days from the date of notification or notification.
If, during the term of this contract, there are three or more serious system anomalies or errors in teaching content or materials (this refers to the teaching videos, content, or documents compiled or produced; dialogues between the user and other platform users are not included in this limitation), and the issues are not repaired or corrected as required, the user may terminate this contract directly upon notification and may not refuse.
Service suspension handling
53. When necessary for the relocation, replacement, upgrade, maintenance or repair of the hardware and software equipment related to this service, all or part of this service may be suspended.
54. If all or part of this service is suspended due to the reasons stated in the preceding paragraph, a notice shall be posted on the homepage of this service website and in connection with the service in progress 24 hours in advance, and consumers shall be notified by email or in writing. However, this does not apply to reasons that are temporary, urgent, or not attributable to the business operator.
Appendix to the Contract
55. Upon the formation of this contract, the business operator shall provide this contract to the consumer for download, printing and storage, or, upon the consumer's request, send it in writing.
Miscellaneous
56. These Terms of Service constitute all terms of service agreed upon by the parties with respect to the relevant subject matter and supersede and set aside in all respects all prior communications, understandings and agreements between the parties with respect to the subject matter of these Terms of Service, whether such communications, understandings and agreements are in writing or oral.
57. The failure of any party to perform or comply with these terms and conditions at any time shall not affect the right of such first party to require compliance with these terms, and any waiver by any party due to a breach of these terms and conditions shall not constitute a condition exempting or replacing such terms, nor shall it constitute a waiver of the terms themselves or any rights under these terms and conditions.
58. If any provision of these Terms of Service is deemed invalid, illegal, prohibited, void, or imprisoned for any reason, such provision shall be void and deemed severable without affecting the validity and enforceability of the remaining provisions.
59. No person other than the parties to these Terms of Service has any rights, nor may any other person enforce them. The rights of any party to terminate, withdraw, or agree to any modification, waiver, change, or resolution in connection with these Terms of Service do not require the consent of any third party.
60. Unless otherwise specified, all notices must be sent in writing to the recipient's email address. Notices are considered served when verified via automated receipts or electronic batches.
61. Any dispute arising from or relating to these Terms and Conditions shall be governed by the laws of the Republic of China. Regarding any dispute concerning rights and obligations between the user and the company arising from the services provided, the user agrees to first request a resolution from the company for negotiation. If the negotiation fails, both parties agree that the Taipei District Court of Taiwan shall be the court of first instance.
Revise
62. Users hereby acknowledge and agree that the company has the right to amend or modify these Terms of Service from time to time. Any changes will be reflected in updates to these Terms of Service. Notifications will be sent to students via mobile application or website messages, emails, and related notices will be posted on the website.
Applicable Law
63. All disputes arising out of or relating to this Agreement shall be governed by the laws of the Republic of China.
Court with jurisdiction
64. In the event of any dispute arising out of or relating to this Agreement, the parties agree that the Taipei District Court of Taiwan shall be the court of first instance, provided that the application of Article 47 of the User Protection Act or Article 436-9 of the Code of Civil Procedure concerning the jurisdiction of small claims courts shall not be excluded.